Factors Affecting Weights and Measures Officers in Revenue Collection: A Case of Weights and Measures Agency in Dar es Salaam

This study aimed to investigate the factors affecting weights and measures officers (WMO) in revenue collection, a case at Dar es Salaam. The employed cross-sectional research design, whereas sample size of 63 respondents that, include 59 WMO 4 RM WMA from Salaam were involved. A simple random sampling technique was used selection WMO, purposive regional managers (RM) four administrative regions. Questionnaires, interviews, documentary reviews for data collection. collected quantitative analysed by using descriptive statistics, while qualitative thematic analysis. found that lack regular training on existence fraud, shortage budget hinder their collection WMA. recommends should improve provision environments service delivery satisfy its customers. needs train customer services, satisfaction professional skills, look sustainable definite sources generate funds budget, put place human resource policies, such as recognition policy rewards, enhance excellence motivation be results oriented